PRIVACY & TERMS OF USE

Premier Foot & Ankle Center ("we," "us," "our") is committed to protecting your privacy and ensuring the security of your personal and medical information. This policy outlines how we collect, use, and safeguard your data in compliance with federal and California state laws. 

 We collect personal information directly from you through forms, our website, and during your visits. This includes:

• Personal Identifiers: Name, address, email, phone number, date of birth.
• Medical Information: Medical history, treatment records, insurance details.
• Online Activity: IP addresses, cookies, and browsing behavior on our website.

Your information is used to:

• Provide and coordinate medical treatment.
• Process payments and insurance claims.
• Improve our services and website functionality.
• Communicate with you regarding appointments, treatment options, and health-related benefits.

We do not sell your personal information. We may share your data with:

• Healthcare Providers: To coordinate your care.
• Insurance Companies: For billing and payment purposes.
• Service Providers: Who assist with our operations under strict confidentiality agreements.
• Legal Requirements: When required by law or to protect your safety.

We do not share SMS consent or phone numbers with third parties or affiliates for the purpose of sending SMS communications.

Under the California Consumer Privacy Act (CCPA) and the Confidentiality of Medical Information Act (CMIA), you have the right to:

• Access: Request a copy of your personal information.
• Correction: Ask for corrections to inaccurate or incomplete data.
• Deletion: Request deletion of certain personal information, subject to legal exceptions.
• Opt-Out: Decline the sale of your personal information (Note: We do not sell personal data).

By providing your contact information, you consent to receive communications via email and text messages (SMS) for purposes such as appointment reminders and health-related information. Please be aware:

• Privacy Risks: Electronic communications may not be fully secure.
• Opt-Out: You can opt-out at any time by following the instructions in the message or contacting us directly.

We implement industry-standard security protocols to protect your information. However, no system is completely secure; please use caution when transmitting personal data electronically. 

We may update this policy periodically. Changes will be posted on our website with the effective date. Your continued use of our services constitutes acceptance of the updated terms. 

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

If you have consented to receive text messages from Premier Foot & Ankle Center, you may receive text messages related to appointment reminders, meetings, and follow up on cases related to your podiatry care. As an example you may receiving a message similar to: Hello Thank you for contacting Premier Foot & Ankle Center, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help" or visit our website at https://premierfac.com.

Message Frequency: Messages will only be sent on a need basis for past or upcoming clinic visits and should not exceed one message per week other than responses related to that content message. 

Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally. Any carrier may vary their fees for SMS messaging based on several factors such as, geographic location, and the type of SMS messaging being used (e.g., promotional, transactional, or one-time passwords).

Opt-In: Customer will Opt-In for SMS messaging from Premier Foot & Ankle Center through intakes forms, which is provided when a new patient arrives at the clinic for the first time. This agreement for SMS will not be shared with third parties for marketing purposes.

Opt-out: Customer will be able to Opt-out for SMS messaging from (company name) by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START.

For questions or concerns about this policy, terms, and conditions, please contact:

PREMIER FOOT& ANKLE CENTER

101 S San Mateo Dr, #302

San Mateo, CA 94401-3844

Phone: (650) 484-0700

Fax: (650) 484-4003
Email: info@premierFAC.com